This document contains the Terms and Conditions of Use of the service offered by Semplifai SRL (hereinafter “Semplifai”), headquartered at Corso Buenos Aires 56, Milan, 20124, Italy, through the website www.zulla.it and app.zulla.ai.

The Zulla platform offers an automatic writing service through artificial intelligence. The service offered by Semplifai includes all services, features and content available through the platform.

Semplifai accepts the following payment methods: credit card, debit card and bank transfer. The terms and conditions for any refunds or cancellations are specified in the Refunds section of these terms.

Subscriptions are monthly or yearly renewable automatically unless otherwise specified. The user can cancel the subscription at any time.

You agree not to use the service offered by Zulla for purposes for illegal or immoral activities. In addition, you agree to maintain the confidentiality of your login credentials.

Semplifai reserves the right to make changes to the service, such as upgrades or changes in functionality, at any time and without notice.

‍ Refunds.

Each user has a 14-day free trial, so it is considered that, except as required by law, paid subscription fees are not refundable.

Some requests for refunds for Subscriptions may be considered by the Society on a case-by-case basis and granted at the sole discretion of the Society.

Free trial

The Company may, at its sole discretion, offer a Subscription with a Free Trial for a limited period of time.

At any time and without notice, the Company reserves the right to change the terms and conditions of the free trial offer or cancel such free trial offer.

‍ Promotions

Any Promotions made available through the Service may be governed by rules separate from these Terms.

If you participate in promotions, please see the applicable rules and our Privacy Policy. If the rules for a Promotion conflict with these Terms, the rules for the Promotion will apply.

‍ User account

When you create an account with us, you must provide us with accurate, complete, and current information at all times. Failure to do so constitutes a violation of the Terms, which may result in immediate termination of your account on our service.

You are responsible for safeguarding the password you use to access the Service and any activity or action under your password, regardless of whether your password is with our Service or a third-party social media service.

You agree not to disclose your password to third parties. You must notify us immediately upon learning of any security breach or unauthorized use of your account.

The user may not use as a user name the name of another person or entity or that is not legally available for use, a name or trademark subject to the rights of another person or entity other than the user without proper authorization, or a name that is otherwise offensive, vulgar, or obscene.

Each user is entitled to one trial account. Multiple accounts per user will not be allowed. Any account deemed suspicious or multiple accounts may be blocked at the company’s discretion.

The company reserves the right to block users’ access to the platform and the.it site if it detects unusual activity or activity that violates the policy.

‍ Contents

‍ Your right to publish content.

Our service allows you to publish content. You are responsible for the Content you post on the Service, including its legality, reliability, and appropriateness.

You retain all of your rights to any Content you submit to the Service and are responsible for protecting those rights.

You declare and warrant that: (i) the Content is yours (you own it) or you have the right to use it, and (ii) the posting of your content on or through the Service does not violate the privacy rights, publicity rights , copyrights, contract rights, or any other rights of any person.

‍ Content restrictions.

The Company is not responsible for the content of users of the Service. You understand and expressly agree that you are solely responsible for the Content and for all activities that occur under your account, whether performed by you or by third parties using your account.

You may not transmit any Content that is illegal, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable content include, but are not limited to, the following:

  • Unlawful or promoting unlawful activities.
  • Defamatory, discriminatory, or mean-spirited content, including references or comments about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, automated or randomly generated messages that constitute unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Contain or install viruses, worms, malware, Trojan horses or other content designed or intended to disrupt, damage or limit the operation of any software, hardware or telecommunications equipment or to damage or gain unauthorized access to data or other information of a third person.
  • Infringement of any property right of any party, including patents, trademarks, trade secrets, copyrights, rights of publicity or other rights.
  • Impersonating any person or entity, including the Company and its employees or representatives.
  • Violating the privacy of third parties.
  • False information and characteristics.

The Company reserves the right, but not the obligation, to determine, in its sole discretion, whether any Content is appropriate and complies with these Terms, reject or remove such Content. The Company also reserves the right to make formatting and changes and modify the manner of any Content. The Company may also restrict or revoke your use of the Service if you post such objectionable Content. Because the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service you may be exposed to content that you may find offensive, indecent, incorrect, or objectionable, and you agree that under no circumstances will the Company be held liable in any way for any content, including any errors or omissions in any content,

‍ Backing up the contents.

Although regular backups of the Content are made, the Company does not guarantee that there will be no loss or damage to the data.

Corrupt or invalid backup points can be caused, without limitation, by Content damaged before backup or changing during the time a backup is made.

The Company will provide support and attempt to resolve any known or discovered problems that may affect backups of Content. However, you acknowledge that the Company has no responsibility related to the integrity of the Content or failure to properly restore the Content to a usable state.

You agree to retain a complete and accurate copy of any Content in a location independent of the Service.

‍ Copyright policy

Infringement of intellectual property

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual property infringement of any person.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is occurring through the Service, you should send your notification in writing to the attention of our copyright agent by email to info@zulla.it and include in your notification a detailed description of the alleged violation.

You may be held liable for damages (including costs and legal fees) for misrepresenting that any Content is infringing your copyright.

Intellectual Property

The Service and its original content (excluding Content provided by the User or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the country and foreign countries.

Our trademarks and commercial image may not be used in connection with any product or service without the prior written consent of the Company.

Links to other websites

Our Service may contain links to third-party Web sites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party Web site or service. You further acknowledge and agree that the Company shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or service.

We strongly recommend that you read the terms and conditions and privacy policies of any third-party Web site or service you visit.


We may terminate or suspend your account immediately, without notice or liability, for any reason, including, without limitation, if you violate these Terms and Conditions.

In the event of termination, your right to use the Service will cease immediately. If you wish to close your account, you can simply stop using the service.

‍ Limitation of Liability.

Notwithstanding any damages you may suffer, the entire liability of the Company and its suppliers under any provision of these Terms and your exclusive remedy for all of the foregoing shall be limited to the amount you actually paid through the Service or €100 if you did not purchase anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect or consequential damages (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury loss of privacy arising out of or in any way related to the use of or inability to use the Service, third party software and/or third party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitations of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the maximum extent permitted by law.

‍Declaration of non-responsibility.

The Service is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the fullest extent permitted by applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise from course of dealing, course of performance, use or trade practice. Without limiting the foregoing, the Company makes no guarantees or commitments, and makes no representations of any kind that the Service will meet your needs, achieve your desired results.

Without limiting the foregoing, neither the Company nor any of the Company’s suppliers makes any representation or warranty of any kind, express or implied: (i) regarding the operation or availability of the Service, or the information, content, and materials or products included therein; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or timeliness of any information or content provided through the Service; or (iv) that the Service, its servers, content, or emails sent by or on behalf of the Company are free of viruses, scripts, Trojan horses, worms, malware, timebombs, or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on a consumer’s applicable legal rights, so some or all of the above exclusions and limitations may not apply to You. However, in such a case, the exclusions and limitations set forth in this section shall be applied to the maximum extent applicable under applicable law.

‍ Applicable law

The laws of the country, excluding conflict of law rules, will govern these Terms and your use of the Service. Use of the Application may also be subject to other local, state, national, or international laws.

‍ Dispute resolution

If you have any concerns or disputes about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) users.

If you are a European Union consumer, you will benefit from all mandatory provisions of the law of the country where you reside.

‍ Changes to these Terms and Conditions.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is substantial, we will make every reasonable effort to provide at least 30 days’ notice before the new terms take effect. What constitutes a substantial change will be determined at Our sole discretion.

By continuing to access or use our service after such revisions take effect, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please discontinue use of the Web site and the Service.

These Terms and Conditions of Use of the Service are governed by the laws of the State of Italy.

If you have any questions or concerns regarding these Terms of Service, please feel free to contact us at info@zulla.it or at the certified mailbox semplifai@pec.it.